Case Manager (Relocation Specialist)
Union Rescue Mission (URM) is a 501(c)(3) nonprofit organization dedicated to serving the poor and homeless. Established in 1891, URM is one of the largest rescue missions of its kind in the United States and the oldest in Los Angeles. We provide a comprehensive array of emergency and long-term services to our guests, including: food, shelter, clothing, medical and dental care, recovery programs, transitional housing, legal assistance, education, counseling, and job training to needy men, women, children, and families.
We currently have a opening in our Hope Garden’s Facility in Sylmar for a well-seasoned Case Manager.
Job Description
Must enjoy ministry related environment. Under the supervision of the Program Director the Housing Advocate provides housing relocation assistance to program participants and conducts outreach and coordinates housing activities with landlords and/or property managers. To provide a secure, comfortable atmosphere for women and children in need of transitional/permanent housing services in Los Angeles and neighboring communities. Offer encouragement and available resources both in-house and in the community for clients ready to progress toward self-reliance. Responsibilities include:
- Conduct initial housing assessment and intake for families referred to the program. Provides guidance, resources, referrals, and encouragement in obtaining housing and other services.
- Demonstrates compassion and empathy for needy women, children, and families, while committing to methods, which move them from dependency to self-reliance.
- Conduct research, outreach, education and public relations to build a pool of landlords and property management companies willing to rent to Section 8 clients.
- Help families to identify potential neighborhoods, conduct housing searches and negotiate with landlords.
- Establish and maintain relationships with landlords, property management companies and apartment owners association.
- Assist in the processing and submission of housing applications including subsidized, fair market, low-income housing units.
- Assist families as needed during their move into permanent housing. Such assistance may include accessing rental assistant monies, donated furnishings and other basic household items for the family.
- Coordinate with Case Managers to insure seamless services. Assist Case Managers in monitoring families placed in permanent housing through regular home visits and telephone contact.
- Provide tenant education including: HQS (Housing Quality Standards) standards, tenant rights and responsibilities, housing discrimination and communication with landlords.
- Provide technical assistance and support for landlords and property managers including preparation for HQS walk-throughs.
- Assist in researching available resources within the community that are compatible with Union Rescue Mission’s ministry philosophy in the areas of spiritual, emotional, and medical needs.
QUALIFICATIONS:
Equivalent of a Bachelor’s Degree (preferred) with one year of related experience or an Associate’s Degree with 2-3 years in urban ministry or progressively responsible related experience. Knowledgeable of community social service agencies for use as referrals for needed client services. Fluently speak, read, and write in English (fluency in Spanish, both verbal and written, is a plus).
Please e-mail your resume to jobs@urm.com
I for this position. I was interviewed for an overnight position at Hope Gardens before Christmas but never accepted the position. I Believe they were waiting to hear fromn me. however I never responded. I feel I am more qualified for the case manager position than a dorm assistant.